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Our Christmas Opening Times | Pharmacy Opening Times | Help and Support
We Are Closed

Order Prescriptions Early: Christmas and New Year Opening Times

At busy times like Christmas and New Year, planning ahead is vital.

We can’t help wrap the presents or stuff the turkey, but we can help keep you healthy this Christmas. Our most important message is to order prescriptions early.

Our Opening Times

All the Bank Holidays fall in the middle of weeks this festive season.

We won’t be closed for more than 2 days at a time. But we will expect to be very busy on the days we are open.

Here are our opening times for Christmas and New Year.

DayDateOpen/Closed
✅ Monday23rd December✅ Open
✅ Tuesday24th December✅ Open
❌ Wednesday25th December ❌ Closed
❌ Thursday26th December❌ Closed
✅ Friday27th December✅ Open
❌ Saturday28th December❌ Closed
❌ Sunday29th December❌ Closed
✅ Monday30th December✅ Open
✅ Tuesday31st December✅ Open
❌ Wednesday1st January❌ Closed
✅ Thursday2nd January✅ Open

Order Prescriptions Early

The quickest and easiest way to request a repeat prescription is with the NHS App.

Usually, we’d say to allow at least three full working days from request to collection.

But at such busy times, please reorder as early as you can.

You can send your request through the NHS App at any time. You don’t need to wait for us to be open. Requesting a prescription in the NHS App takes just a few taps, so don’t put it off.

  • Open the NHS App and make sure you are logged in.
  • Tap ‘Repeat Prescriptions‘ in the centre of the homepage
  • You can view or change your nominated pharmacy.
  • Tap the green ‘Continue’ button.
  • You can view your medicines and select any you would like to request.
  • Tap the green ‘Continue’ button.
  • Check you are happy with the details, and tap the green ‘Request prescription’ button
  • You can see what to do next and view the status of your requests

Pharmacy Opening Times

Some community pharmacists will be open over the Bank Holidays.

We have listed local pharmacies below, or you can visit the NENC ICB website, where they will update you with all regional pharmacy details.

PharmacyAddressPhoneChristmas DayBoxing DayNew Year’s Day
Ponteland Road Pharmacy163-167 Ponteland Road, Cowgate, NE5 3AE0191 2146022Closed11 am to 5 pm11 am to 5 pm
Douglas Pharmacy17 Ashburton Road, Gosforth, NE3 4XN0191 285 29112 pm to 5 pmClosedClosed
Quayside PharmacyCrawhall Road, Quayside, NE1 2BL0191 233 0210ClosedClosedClosed
Boots35 Blackett Street, NE1 7AN0191 232 4423Closed2 pm to 5 pmClosed
Chapel House PharmacyChapel House Healthcare Centre, Hillhead Parkway, NE5 1LJ0191 267 6705ClosedClosed2 pm to 5 pm
Cockerton Pharmacy141 Beaconsfield Street, NE4 5JP0191 273 30302 pm to 5 pmClosedClosed
BootsHotspur Way, Eldon Square, NE1 7XE0191 232 9844Closed10 am to 6 pmClosed

Collect Prescriptions from Pharmacy with the NHS App

If you have reordered a prescription through the NHS App, you can generate a bar code to collect your medication from any Pharmacy.

This is ideal if you didn’t get around to collecting it from your normal Pharmacy or if you are away visiting friends or family.

  • Open the NHS App and make sure you are logged in.
  • On the home page, select View and manage prescriptions
  • Select Your confirmed prescriptions
  • Select View Prescription
  • Click Prescription barcode

Getting the NHS App

The NHS App is available on iOS and Android. To use it you must be aged 13 or over and registered with a GP surgery in England. Find out more about who can use the NHS App.

📲🤖 – Google Play link for Android phones

📲🍎 – App Store link for iPhones and other Apple/iOS devices

You can also access NHS App services from the browser on your desktop or laptop computer.

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